Challenges in Mass Casualty Incident Management in Abu Dhabi

Abstract

Mass Casualty Incidents (MCIs) occur frequently in the UAE and are defined as events that overwhelm available resources, necessitating additional support. Internationally, standards have been established for effective MCI response. However, there is a pressing need to assess the adherence of Abu Dhabi’s medical emergency services (EMS) to these MCI guidelines during incident management. This research investigates EMS compliance with MCI guidelines in Abu Dhabi, identifies challenges hindering optimal management, and proposes recommendations to enhance adherence and improve overall disaster and MCI management in the UAE. The study employs a qualitative research methodology, using semi-structured interviews with emergency medical professionals, officers, and dispatchers as the primary method of data collection. Findings reveal that EMS in Abu Dhabi does not fully adhere to MCI guidelines during incident management. The lack of adherence is attributed to two main categories of challenges: inadequate communication among staff, leadership, and other entities, and insufficient preparedness in terms of training, resources, and leadership.
To address these challenges, the study recommends resolving communication barriers between staff, leaders, and external entities, enhancing leadership preparation, improving resource availability, and increasing training to better equip EMS for managing critical situations. In conclusion, addressing the challenges in MCI management in Abu Dhabi is vital for the resilience of its communities. Further research is recommended to explore other entities involved in the dynamic process of MCI management, aiding Abu Dhabi in strengthening its overall crisis response capabilities.

Date of Award	Nov 2024
Original language	American English
Supervisor	Athol Yates (Supervisor)