World class applications of Six Sigma

Jiju Antony, Ricardo Bañuelas, Ashok Kumar

    Research output: Book/ReportBookpeer-review

    23 Scopus citations


    World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.

    Original languageBritish English
    Number of pages268
    ISBN (Electronic)9780080456379
    StatePublished - 11 Aug 2006


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