Translating process mining results into intelligible business information

Paolo Ceravolo, Antonia Azzini, Ernesto Damiani, Mariangela Lazoi, Manuela Marra, Angelo Corallo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

11 Scopus citations

Abstract

Most business processes are today rooted into an informa-tion system recording operational events in log files. Process Mining algorithms exploit this information to discover and qualify differences between observed and modelled process. However, the output of these algorithms are not clearly con-nected with business properties. Our work faces these lim-itations by proposing an approach for calibrating Process Mining results based on the Business Rules adopted by an organisation. The general idea relates on applying Process Mining algorithms on subsequent refinements of the event log, flltering process executions based on Business Rules. This way we are able to associate these results with specific characterisations of the process, as entailed by the corre-sponding Business Rules. This approach is confronted to a real world scenario using data provided by an Italian man-ufacturing company.

Original languageBritish English
Title of host publicationProceedings of the 11th International Knowledge Management in Organizations Conference on the Changing Face of Knowledge Management Impacting Society, KMO 2016
ISBN (Electronic)9781450340649
DOIs
StatePublished - 25 Jul 2016
Event11th International Knowledge Management in Organizations Conference on the Changing Face of Knowledge Management Impacting Society, KMO 2016 - Hagen, Germany
Duration: 25 Jul 201628 Jul 2016

Publication series

NameACM International Conference Proceeding Series
VolumePart F130520

Conference

Conference11th International Knowledge Management in Organizations Conference on the Changing Face of Knowledge Management Impacting Society, KMO 2016
Country/TerritoryGermany
CityHagen
Period25/07/1628/07/16

Keywords

  • Business Process Assess-ment
  • Business Rules
  • Process Mining

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