Toward building a knowledge management system in K&A

M. Khaled, T. Mezher, M. A. Abdul-Malak

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    The objective of knowledge management is to provide a mechanism able to improve the organizational work process and make it more efficient. This is accomplished by capturing the intellectual assets and empowering the engineers' knowledge level for the welfare of the organization. The paper starts by discussing the importance of knowledge management in improving the competitive edge of firms in general and of consulting firms in particular. Then, the paper discusses the process of building a knowledge management system in the Structuring Engineering Department at Khatib and Alami Consulting Company in Lebanon. The knowledge needed, tacit and explicit, during the design phase is identified and mapped according to the design process. In addition, an intranet web-based knowledge management system was development to diffuse both explicit and tacit knowledge. The paper concludes with the lessons learned from the experience of building the knowledge management system and the steps needed to improve it.

    Original languageBritish English
    Title of host publicationProceedings of the 4th International Structural Engineering and Construction Conference, ISEC-4 - Innovations in Structural Engineering and Construction
    Pages1551-1556
    Number of pages6
    StatePublished - 2008
    Event4th International Structural Engineering and Construction Conference, ISEC-4 - Innovations in Structural Engineering and Construction - Melbourne, VIC, Australia
    Duration: 26 Sep 200728 Sep 2007

    Publication series

    NameProceedings of the 4th International Structural Engineering and Construction Conference, ISEC-4 - Innovations in Structural Engineering and Construction
    Volume2

    Conference

    Conference4th International Structural Engineering and Construction Conference, ISEC-4 - Innovations in Structural Engineering and Construction
    Country/TerritoryAustralia
    CityMelbourne, VIC
    Period26/09/0728/09/07

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