The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption: a conceptual framework

Gaganpreet Singh Hundal, Senthilkumar Thiyagarajan, Manal Alduraibi, Chad Matthew Laux, Sandra L. Furterer, Elizabeth A. Cudney, Jiju Antony

Research output: Contribution to journalArticlepeer-review

23 Scopus citations

Abstract

The purpose of this research is to explore the potential impact of Lean Six Sigma practices on supply chain resilience proposing a conceptual framework. A content analysis method was used to identify themes from the interview data conducted with (n = 21) participants who are involved within the healthcare sector. The first-order coding of interview data performed by the researchers with inter-reliability (k = 0.74) identified IT management, big data analytics, risk management, efficient process management, process reconfiguration and disruption readiness as the emerging themes. The second-order coding of interview data with inter-reliability (k = 0.84) analysed the relationship between the first-order themes exploring the impact of Lean Six Sigma practices on building supply chain resilience. As a result, a framework was developed for achieving resilience in the supply chain through the application of six sigma practices.

Original languageBritish English
Pages (from-to)1913-1931
Number of pages19
JournalTotal Quality Management and Business Excellence
Volume33
Issue number15-16
DOIs
StatePublished - 2022

Keywords

  • COVID 19
  • framework
  • Lean Six Sigma
  • pandemic
  • supply chain resilience

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