The development of Emirati university students' intercultural sensitivity

Tanju Deveci, Glenda Elgamal, David Dalton, Donald John Langille

    Research output: Contribution to journalArticlepeer-review

    3 Scopus citations


    Purpose: This study investigated the effects of an intercultural communication (IC) course on Emirati university students' intercultural sensitivity (IS). Design/methodology/approach: The participants were 89 Emirati students. The course required student involvement in a variety of tasks and activities, both inside and outside the classroom. The development of the students' IS was tracked using two instruments: the Intercultural Sensitivity Scale (ISS) and a reflective writing task. Findings: The difference between the students' overall pre-test and post-test scores was at a statistically significant level. The data from the reflective writing papers showed that the course developed the students' IS with a particular effect on their awareness of other cultures, barriers to effective communication and self-confidence. Originality/value: In an increasingly globalized world, the findings of this study highlight the importance of a course designed to enhance university students' IS and therefore intercultural competence. They also indicate the need for more experiential learning to bridge in-class and out-of-class experiences which facilitate the development of students' intercultural competence.

    Original languageBritish English
    Pages (from-to)62-73
    Number of pages12
    JournalLearning and Teaching in Higher Education: Gulf Perspectives
    Issue number1
    StatePublished - 22 Feb 2022


    • Intercultural communication
    • Intercultural competence
    • Intercultural sensitivity


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