Security aspects of de-materialized local public administration processes

Giancarlo Ballauco, Paolo Ceravolo, Ernesto Damiani, Fulvio Frati, Francesco Zavatarelli

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


De-materialization processes and services of local public administration processes are becoming of paramount importance in the context of Italian and European public administrations. An important aspect of these frameworks is the possibility of providing remote assistance by human operators when needed, in order to ease the access to services for citizens and reduce costs for organizations. In this paper we describe our framework, which is in an advanced state of development and will be tested in several municipalities of the province of Trento (Italy), and focus on the enforcement of security aspects.

Original languageBritish English
Title of host publicationOn the Move to Meaningful Internet Systems
Subtitle of host publicationOTM 2015 Conferences - Confederated International Conferences: CoopIS, ODBASE and CandTC 2015, Proceedings
EditorsHerve Panetto, Christophe Debruyne, Tharam Dillon, Yuan An, Claudio Agostino Ardagna, Georg Weichhart, Robert Meersman
PublisherSpringer Verlag
Number of pages5
ISBN (Print)9783319261478
StatePublished - 2015
EventInternational Conferences on On the Move to Meaningful Internet Systems, OTM 2015 - Rhodes, Greece
Duration: 26 Oct 201530 Oct 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


ConferenceInternational Conferences on On the Move to Meaningful Internet Systems, OTM 2015


  • Adaptive business processes
  • BPMN
  • Local Public Administration


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