Lean Six Sigma in the public sector: yesterday, today and tomorrow

Bryan Rodgers; Jiju Antony; Rick Edgeman; Elizabeth A. Cudney

doi:10.1080/14783363.2019.1599714

Lean Six Sigma in the public sector: yesterday, today and tomorrow

Bryan Rodgers, Jiju Antony, Rick Edgeman, Elizabeth A. Cudney

Management Science & Engineering

Research output: Contribution to journal › Article › peer-review

22 Scopus citations

Abstract

This paper draws on recent work which explores the subject of Lean Six Sigma from both an academic and practitioner view. A similar framework is utilised to explore the state of Lean Six Sigma in the public sector from its earliest published origins through the current thinking to develop thoughts on some challenges for the future. The authors also draw on data from a systematic literature review on the subject and their own extensive experience of Lean Six Sigma and the public sector across two continents.

Original language	British English
Pages (from-to)	528-540
Number of pages	13
Journal	Total Quality Management and Business Excellence
Volume	32
Issue number	5-6
DOIs	https://doi.org/10.1080/14783363.2019.1599714
State	Published - 2021

Keywords

continuous improvement
Lean
Lean Six Sigma
public sector
Six Sigma

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10.1080/14783363.2019.1599714

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Lean Six Sigma in the public sector: yesterday, today and tomorrow

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Keywords

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