Lean Six Sigma in Healthcare: A Systematic Literature Review on Motivations and Benefits

Olivia McDermott, Jiju Antony, Shreeranga Bhat, Raja Jayaraman, Angelo Rosa, Giuliano Marolla, Ratri Parida

    Research output: Contribution to journalReview articlepeer-review

    19 Scopus citations

    Abstract

    While Lean Six Sigma (LSS) has been applied extensively in healthcare organisations, there has been limited research on the trends of LSS application in healthcare in recent years. This paper aims to present the key motivations and benefits of LSS in healthcare with a view to highlighting the types of problems that LSS in healthcare can aid in solving. The authors used a systematic literature review (SLR) approach to achieving the article’s purpose. Peer-reviewed journal articles published between 2011 and 2021 are considered to achieve the study objectives. The systematic review helped the authors to identify the evolution, benefits, and motivations for LSS in healthcare. This work includes directions for managers and healthcare professionals in healthcare organisations to embark on a focused LSS journey aligned with the strategic objectives. This study is perhaps one of the most comprehensive SLRs covering a vital agenda of LSS in healthcare. This study provides all the deliverables of LSS for its successful deployment in healthcare.

    Original languageBritish English
    Article number1910
    JournalProcesses
    Volume10
    Issue number10
    DOIs
    StatePublished - Oct 2022

    Keywords

    • benefits
    • healthcare
    • Lean
    • Six Sigma
    • systematic literature review

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