TY - JOUR
T1 - Leading the transformation
T2 - agile success factors in an Irish manufacturing company
AU - Coimbra, Henrique
AU - Cormican, Kathryn
AU - McDermott, Olivia
AU - Antony, Jiju
N1 - Publisher Copyright:
© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
PY - 2023
Y1 - 2023
N2 - Purpose–This study aims to assess the challenges and critical success factors for agile transformation in an Irish manufacturing organisation. Design/methodology–Mixed-methods approaches were used to collect data for this study. A quantitative survey utilising the novel Kano model and qualitative analysis using semi-structured interviews with middle and senior managers were employed as part of a case study. Findings–Critical success factors are identified, analysed and prioritised based on the opinions of members of the organisation studied. The conclusions of this study show that factors such as people, culture, and leadership are critical to agile transformation. The most important components, in particular, are team empowerment, team flexibility, competency development, and creating and communicating a vision. Research limitations/implications–This research focuses on a single-site case study capturing context-specific data from an organisation that recently embarked on an agile transformation. Originality/value–This study bridges the gap between academia and practice by providing valuable insights to guide leaders in their journey to agile transformation. The findings provide new knowledge to leaders and academics concerning the most critical factors for a successful transformation.
AB - Purpose–This study aims to assess the challenges and critical success factors for agile transformation in an Irish manufacturing organisation. Design/methodology–Mixed-methods approaches were used to collect data for this study. A quantitative survey utilising the novel Kano model and qualitative analysis using semi-structured interviews with middle and senior managers were employed as part of a case study. Findings–Critical success factors are identified, analysed and prioritised based on the opinions of members of the organisation studied. The conclusions of this study show that factors such as people, culture, and leadership are critical to agile transformation. The most important components, in particular, are team empowerment, team flexibility, competency development, and creating and communicating a vision. Research limitations/implications–This research focuses on a single-site case study capturing context-specific data from an organisation that recently embarked on an agile transformation. Originality/value–This study bridges the gap between academia and practice by providing valuable insights to guide leaders in their journey to agile transformation. The findings provide new knowledge to leaders and academics concerning the most critical factors for a successful transformation.
KW - agile
KW - critical success factors
KW - Kano analysis
KW - manufacturing
UR - http://www.scopus.com/inward/record.url?scp=85161369123&partnerID=8YFLogxK
U2 - 10.1080/14783363.2023.2214515
DO - 10.1080/14783363.2023.2214515
M3 - Article
AN - SCOPUS:85161369123
SN - 1478-3363
VL - 34
SP - 1940
EP - 1967
JO - Total Quality Management and Business Excellence
JF - Total Quality Management and Business Excellence
IS - 15-16
ER -