Is it just talk? Analyzing electronic Exchange Structure in e-learning groups

Hwee Ling Lim

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    From the constructivist perspective, dialog supports knowledge creation and exchanges between learners constitute empirical manifestations of collaborative knowledge building processes. Currently, online courses have increasingly adopted synchronous computer-mediated communication (chat) technologies to enhance interaction between distant learners but there is concern that the real-time, text-based and conversational characteristics of chat discourse contribute to interactional incoherence that disrupts collaborative learning. This paper presents the Exchange Structure Analysis framework developed for analyzing educational chat discourse. The results from analyzing electronic exchanges during tutorial discussions of two online undergraduate groups showed that chat facilitates collaborative learning as indicated by discussion depth and the cooperative rather than competitive efforts by participants in information sharing. The findings from discourse analysis were consistent with web survey results that showed student perceptions that tutorial discussions were relevant to the course topics. The conclusion discusses the implications of the findings for improving the design of online courses.

    Original languageBritish English
    Title of host publicationProceedings of the IADIS International Conference e-Learning 2010, Part of the IADIS Multi Conference on Computer Science and Information Systems 2010, MCCSIS 2010
    Pages291-298
    Number of pages8
    StatePublished - 2010
    EventIADIS International Conference e-Learning 2010, Part of the IADIS Multi Conference on Computer Science and Information Systems 2010, MCCSIS 2010 - Freiburg, Germany
    Duration: 26 Jul 201029 Jul 2010

    Publication series

    NameProceedings of the IADIS International Conference e-Learning 2010, Part of the IADIS Multi Conference on Computer Science and Information Systems 2010, MCCSIS 2010
    Volume1

    Conference

    ConferenceIADIS International Conference e-Learning 2010, Part of the IADIS Multi Conference on Computer Science and Information Systems 2010, MCCSIS 2010
    Country/TerritoryGermany
    CityFreiburg
    Period26/07/1029/07/10

    Keywords

    • Collaborative learning
    • Computer-mediated communication
    • Discourse analysis

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