@inproceedings{a734258c147a472996ab17c3feb85287,
title = "Inter-rater Agreement Based Risk Assessment Scheme for ICT Corporates",
abstract = "An ISO 9001 audit can be seen as an independent risk assessment on the business, where each {\textquoteleft}Nonconformity” or “Opportunity For Improvement” is considered as a potential risk. Nevertheless, their actual impact on the business remains difficult to determine; as a consequence, the urgency of a mitigation plan at corporate level can sometimes be underestimated. This paper proposes a semi-quantitative risk assessment methodology on the ISO 9001 findings relying on a selected panel of experts. The experts{\textquoteright} responses are analyzed and validated using a specific statistics test for inter-rater reliability. The proposed methodology has been applied on real findings coming from ISO 9001 internal audits, involving 10 subject matter experts of 7 different countries.",
keywords = "ISO 31010, ISO 9001, Quality management system, Risk assessment, Risk based thinking, Risk management",
author = "Roberto Cassata and Gabriele Gianini and Marco Anisetti and Valerio Bellandi and Ernesto Damiani and Alessandro Cavaciuti",
note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.; 14th International KES Conference on Intelligent Decision Technologies, KES-IDT 2022 ; Conference date: 20-06-2022 Through 22-06-2022",
year = "2022",
doi = "10.1007/978-981-19-3444-5_6",
language = "British English",
isbn = "9789811934438",
series = "Smart Innovation, Systems and Technologies",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "63--76",
editor = "Ireneusz Czarnowski and Howlett, {Robert J.} and Howlett, {Robert J.} and Jain, {Lakhmi C.}",
booktitle = "Intelligent Decision Technologies - Proceedings of the 14th KES-IDT 2022 Conference",
address = "Germany",
}
