FuzzyQoI-Based Estimation of the Quality of Interaction in Online Learning Amid Covid-19: A Greek Case-Study

Sofia B. Dias, Sofia J. Hadjileontiadou, J. Alves Diniz, Leontios J. Hadjileontiadis

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In the beginning of 2020, the coronavirus (Covid-19) pandemic has raised significant challenges for the Higher Education Institutions (HEIs) worldwide. Due to Covid-19 outbreak, HEIs were forced to close due to social lockdown, placing online teaching-learning environments/modalities to the foreground of the educational settings. In an effort to examine how this ‘new normal’ has affected users’ Quality of Interaction (QoI) within the Learning Management System (LMS) Moodle, a modeling approach based on fuzzy logic (FuzzyQoI), was used here and applied to LMS Moodle data, drawn from an undergraduate discipline, offered by a public Greek HEI during the Covid-19 period. The results have shown the ability of the FuzzyQoI model to express the time-depended dynamics of the users’ QoI and associate it with the societal effects of Covid-19. Clearly, these findings shed light upon the way users interact with a LMS online learning when societal disruptors, such as Covid-19, come in to play, informing HEIs’ policy makers for monitoring and re-examining online (teaching-learning) practices.

Original languageBritish English
Title of host publicationTechnology and Innovation in Learning, Teaching and Education - Second International Conference, TECH-EDU 2020, Proceedings
EditorsArsénio Reis, João Barroso, J. Bernardino Lopes, Tassos Mikropoulos, Chih-Wen Fan
PublisherSpringer Science and Business Media Deutschland GmbH
Pages249-262
Number of pages14
ISBN (Print)9783030739874
DOIs
StatePublished - 2021
Event2nd International Conference on Technology and Innovation in Learning, Teaching and Education, TECH-EDU 2020 - Virtual, Online
Duration: 2 Dec 20204 Dec 2020

Publication series

NameCommunications in Computer and Information Science
Volume1384 CCIS
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference2nd International Conference on Technology and Innovation in Learning, Teaching and Education, TECH-EDU 2020
CityVirtual, Online
Period2/12/204/12/20

Keywords

  • Covid-19
  • Fuzzy logic
  • FuzzyQoI
  • Higher education institutions
  • Moodle learning management systems
  • Online learning
  • Quality of interaction
  • Societal disruptors

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