Does instructional video advertising influence behavioral intention? Comparative study between Hong Kong and Malaysia

Emily Yim Lee Au, Pei Lee Teh, Ravindra Goonetilleke, Pervaiz K. Ahmed, Soon Nyean Cheong, Wen Jiun Yap

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

This study aims to examine the influence of video type (commercial video vs. instructional video) and three cultural/individual difference factors (location: Hong Kong vs. Malaysia; education background: engineering/science vs. non-engineering/science; experience of using touchless technology: yes vs. no) on an individual’s behavioral intention to use the touchless system. This study was conducted with 60 participants (30 males and 30 females) from Hong Kong and 62 participants from Malaysia (31 males and 31 females) to investigate whether the video type and cultural/individual difference factors has an impact on individuals’ behavioral intention. The findings of this study reveal interesting comparative results between Hong Kong and Malaysia as well as provide useful insights for marketing practitioners.

Original languageBritish English
Title of host publicationAdvances in Physical Ergonomics and Human Factors - Proceedings of the AHFE 2016 International Conference on Physical Ergonomics and Human Factors
EditorsRavindra Goonetilleke, Waldemar Karwowski
PublisherSpringer Verlag
Pages943-954
Number of pages12
ISBN (Print)9783319416939
DOIs
StatePublished - 2016
EventInternational Conference on Physical Ergonomics and Human Factors, AHFE 2016 - Walt Disney World, United States
Duration: 27 Jul 201631 Jul 2016

Publication series

NameAdvances in Intelligent Systems and Computing
Volume489
ISSN (Print)2194-5357

Conference

ConferenceInternational Conference on Physical Ergonomics and Human Factors, AHFE 2016
Country/TerritoryUnited States
CityWalt Disney World
Period27/07/1631/07/16

Keywords

  • Cultural difference
  • Hong Kong
  • Instructional video
  • Malaysia
  • Touchless system
  • Video advertising

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