Abstract
The implementation of six sigma methodology for reducing the quality costs was discussed. Six sigma methodology evolved into a statistically-oriented approach to process, product or service quality improvement. It was shown that the effective implementation of six sigma methodology had a significant impact on long-term profitability which resulted in improved customer satisfaction and market share.
| Original language | British English |
|---|---|
| Pages | 17-19 |
| Number of pages | 3 |
| Volume | 19 |
| No | 10 |
| Specialist publication | Elektron |
| State | Published - Oct 2002 |