Data analysis of social community reputation: Good questions vs. good answers

Jwen Fai Low, Davor Svetinovic

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

Developing an understanding of the behavior and reputation of community members, and the relationships between them, can help community developers and managers to build and maintain better communities. We analyzed Stack Overflow, currently one of the most popular Q&A communities for developers, in order to understand the relationship between user behavior and reputation. Our data analysis of user activities, as well as our analysis of the each behavior's reputation impact, has revealed that asking good questions is an important behavior in Stack Overflow. Good questioners have higher reputation, in spite of the reputation system's design, and they are also more likely to engage in other reputation-positive behavioral activities.

Original languageBritish English
Title of host publicationIEEM 2015 - 2015 IEEE International Conference on Industrial Engineering and Engineering Management
PublisherIEEE Computer Society
Pages1193-1197
Number of pages5
ISBN (Electronic)9781467380669
DOIs
StatePublished - 18 Jan 2016
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2015 - Singapore, Singapore
Duration: 6 Dec 20159 Dec 2015

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
Volume2016-January
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2015
Country/TerritorySingapore
CitySingapore
Period6/12/159/12/15

Keywords

  • Online communities
  • reputation
  • user behavior

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