@inproceedings{c70d01b101be4aceb2bbe9e3f7ec4cee,
title = "Context respectful counseling agent integrated with robot nodding for dialog promotion",
abstract = "Nowadays, a lot of IT personnel have psychological distress. Meanwhile, counselors to help them are lack in number. To solve the problem, we proposed a counseling agent (CA) called CRECA (context respectful counseling agent). CRECA listens to clients and promotes their reflection context respectfully namely in a context preserving way. This agent can be enhanced using a body language called {"}unazuki{"} in Japanese, a kind of {"}nodding{"} to greatly promote dialogue, often accompanying {"}un-un{"} (meaning {"}exactly{"}) of Japanese onomatopoeia. This body language is expected to significantly help represent empathy or entire approval. In this paper, the agent is integrated with such a {"}unazuki{"} or {"}dialog promotion nodding{"} robot to continue the conversation naturally or context respectfully towards clients' further reflection. To realize such {"}unazuki{"}, the robot nods twice at each end of dialog sentence input by clients. The experimental evaluation proves such nodding is effective in counseling.",
keywords = "Counseling, Dialog Promotion, Nodding, Robot, Unazuki",
author = "Kentarou Kurashige and Eriko Sakurai and Rainer Knauf and Setsuo Tsuruta and Yoshitaka Sakurai and Ernesto Damiani",
note = "Funding Information: This work was supported by JSPS KAKENHI Grant Numbers JP15K00349, JP15K00382. We thank students of Cognitive Robotics Lab, Muroran Institute of Technology, Distributed Intelligent Systems Lab, Tokyo Denki University, for their dedicated help with developing our system. Publisher Copyright: {\textcopyright} 2017 IEEE.; 2017 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2017 ; Conference date: 05-10-2017 Through 08-10-2017",
year = "2017",
month = nov,
day = "27",
doi = "10.1109/SMC.2017.8122833",
language = "British English",
series = "2017 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2017",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "1540--1545",
booktitle = "2017 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2017",
address = "United States",
}