Abstract
It is acknowledged that the benefits of statistical process control (SPC) can be accrued not only in the manufacturing industry but also services industry. However, organizations always face challenges and subsequently some of the SPC projects are doomed to fail and cause more financial loss. Many studies have addressed this problem by providing critical success factors (CSFs) as a solution. However, up to this date no study has yet addressed another important component in the successful SPC deployment, which is the readiness level of a company to deploy SPC. The purpose of this paper is to investigate SPC readiness factors and subsequently challenged to develop an SPC readiness framework (SPCRF). A systematic review was applied and resulted nine journal articles. A conceptual framework consists of nine readiness dimensions in SPC deployment were developed based on selected studies and quality awards models.
| Original language | British English |
|---|---|
| Title of host publication | IEEE International Conference on Industrial Engineering and Engineering Management |
| Publisher | IEEE Computer Society |
| Pages | 300-304 |
| Number of pages | 5 |
| ISBN (Electronic) | 9781479909865 |
| DOIs | |
| State | Published - 18 Nov 2014 |
| Event | 2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013 - Bangkok, Thailand Duration: 10 Dec 2013 → 13 Dec 2013 |
Publication series
| Name | IEEE International Conference on Industrial Engineering and Engineering Management |
|---|---|
| ISSN (Print) | 2157-3611 |
| ISSN (Electronic) | 2157-362X |
Conference
| Conference | 2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013 |
|---|---|
| Country/Territory | Thailand |
| City | Bangkok |
| Period | 10/12/13 → 13/12/13 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 9 Industry, Innovation, and Infrastructure
Keywords
- Continuous Improvement
- Readiness Framework
- Statistical Process Control
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